Privacy Policy

Welcome to dLearning.NG, the Best Digital Learning Website in Nigeria. At dLearning.NG, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your data when you use our website.

By using our services, you agree to the terms and conditions of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

Information We Collect

  1.  Personal Information:
    • When you create an account, we may collect your name, email address, and password to enable you to log in and use our services.
    • If you make a purchase on our website, we may collect payment information, such as credit card details or other payment methods, to process your transaction securely. 

2. Non-Personal Information:

    • We may collect non-personal information, such as your IP address, browser type, and device information for analytics and improving our services.

How We Use Your Information

We use your information for the following purposes:

  1. To provide and maintain our services, including personalized learning experiences and access to educational content.

  2. To process transactions and subscriptions, including billing and payment confirmation.

  3. To send you updates, notifications, and promotional materials related to our services, but only with your consent.

  4. To improve and customize our website and services based on user preferences and feedback.

  5. To ensure the security and integrity of our website, including fraud prevention and monitoring of unauthorized access.

Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with the following:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or hosting providers.

  2. Legal Requirements: We may disclose your information if required by law, in response to a legal request, or to protect our rights, privacy, safety, or property.

  3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of the transaction.

Your Privacy Choices

You have the following choices regarding your personal information:

  1. Access and Control: You can access and update your personal information by logging into your account. You can also delete your account or request data deletion by contacting us.

  2. Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the instructions in the communication or contacting us.

  3. Cookies: You can manage cookies through your browser settings to control how they are used.

Security

We take appropriate measures to protect your data from unauthorized access and maintain data security. However, no online method of data transmission is entirely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Refund Policy

We strive to provide a satisfying learning experience for all our students. However, we understand that circumstances may arise where you need to request a refund for a course or subscription. Please review our refund policy below for a clear understanding of our guidelines.

1. Eligibility for Refunds

  • Course Refunds: You are eligible for a refund within seven days from the date of purchase if you have not completed or downloaded the course, and if the refund request is made within this timeframe.

  • Subscription Refunds: For subscription-based services, you may be eligible for a refund within seven days from the initial subscription date, provided you have not accessed or utilized the subscription benefits during this period.

2. Refund Requests

To request a refund, please follow these steps:

  • Contact our support team at dLearning@WebManager.NG within the eligible refund period.
  • Include your full name, email address, the course or subscription details, and a brief explanation of the reason for your refund request.
  • Our team will review your request and respond within 24hours.

3. Refund Process

  • If your refund request is approved, the refund will be processed through the original payment method you used for the purchase.
  • Please wait for the refund to reflect in your account.

4. Exceptions

Please note that the following circumstances are not eligible for refunds:

  • Requests made after the eligible refund period has expired.
  • Courses or subscriptions that have been accessed or partially completed.
  • Refund requests for issues not related to the course content or quality.

5. Questions and Support

If you have any questions or require assistance regarding our refund policy, please contact our support team at dLearning@WebManager.NG.

dLearning.NG is committed to providing a fair and transparent refund process. We value your trust and strive to ensure your satisfaction with our courses and services. Thank you for choosing us as your learning partner.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at dLearning@WebManager.NG.

By using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

Thank you for choosing dLearning.NG as your trusted source for digital learning in Nigeria.